Diagnostics
Fault analysis and identification of the relevant components or sub-assemblies.
SERVICES • MAINTENANCE
Maintenance & technical support
Technical expertise dedicated to diagnostics, maintenance and repair of professional laser and medical-aesthetic devices.
OUR APPROACH
Preventive and corrective maintenance
La Compagnie des Lasers / TLM works on professional laser, medical-aesthetic and related equipment. The aim is to identify the cause of a failure, propose the appropriate solution and minimise equipment downtime whenever possible.
Corrective maintenance
Repair according to the fault, parts availability and agreed service conditions.
Preventive maintenance
Checks and preventive operations when they are appropriate for the equipment concerned.
SERVICE OPTIONS
Workshop, on-site and technical assistance
Depending on the equipment and the issue, service may be organised in our workshop, on site or start with remote assistance to qualify the problem.
Remote support
Initial checks, symptom collection and technical guidance where appropriate.
On-site service
On-site intervention may be available depending on the device, location and scope of service.
Parts & consumables
Access to parts, optics and consumables for many device families.
View accessories →NEED SUPPORT?
Talk directly to our technical team
Tell us which equipment is concerned, describe the fault and attach photos or documents where useful. We will come back to you with the appropriate next steps.
Service request
Use our contact form for maintenance or diagnostic requests.
Contact support →Out-of-warranty equipment
Service conditions are defined case by case depending on the equipment and requested work.
Professional customers
Our services are intended for professional users and organisations operating laser or aesthetic devices.